Grand Rush Casino is an online betting site that is obviously targeted at Australian gamblers. They even attempted to compare themselves to Silverchair, one of Australia's most rocking alternative bands, which is clear from the graphics you can see on the website. Nice, huh?
The name is obviously a play on the famous Gold Rush that occurred in the Wild West many years ago, but as you can see, it now serves as the major subject with a fresh Australian spin. You will be asked to make an account as soon as you get on the website, but we'll bypass that step for now and concentrate on the many features and choices this site offers.
Although this casino's games lobby isn't the biggest in the business, it does offer players a sizable selection of various games across many different genres. Real Time Gaming, a seasoned veteran of the software business, provides all of the games. We are confident that you will have no problem discovering anything you like here because their games are adored and enjoyed everywhere.
You may change the filters to display games based on the amount of paylines, or you can choose games with certain attributes. While you may search for games by their names, it's more likely that you'll pick the ones you play by looking through the featured, slots, poker, table, and other games categories.
As we've already noted, the site has a very contemporary style and design, making it easy for anybody to access all the features and settings. Since the site was designed with mobile users in mind from the beginning, getting used to it almost takes no time at all.
The website is neatly adapted for mobile and tablet devices, and the darker colours make it easier to navigate around on a smaller screen.
Almost identical in terms of general theme and design language to its desktop equivalent, but with a considerably cleaner appearance with all the options neatly arranged into a hamburger menu.
The focus of this site is mobile gaming, which is undoubtedly a great method to take use of all the benefits of an online casino. Regrettably, Grand Rush Casino has flaws in even this area.
You'll want to play a few games for free when you open it on your mobile browser before picking which one you want to play for real money. So there isn't a demo mode.
You must first make an account and log in before you can play any of the games in the lobby. On the other hand, it's a nice thing that Grand Rush Casino doesn't demand any downloads in order to play.
Any online casino you pick should offer as many banking alternatives as you can, and you should always anticipate all financial transactions to be quick, easy, and safe. Every arena ought to be like that, but regrettably, that isn't usually the case.
The good news is that Grand Rush Casino is forward-thinking enough to take Bitcoins as well. Grand Rush Casino will only accept Australian and Canadian dollars when it comes to accepted currencies.
No matter whatever banking option you use, the minimum payout is $100, while the minimum deposit is only $20. Given that not all of them are high rollers, this may discourage many potential clients. Depending on the tier you are in, your weekly cashout restrictions might range from a meagre $1,500 to a substantial $10,000.
Mastercard and Visa credit and debit cards are accepted here, as is the case with the majority of casinos. The website states that gift cards and prepaid cards are also accepted, however it is unclear which ones.
While we're happy to announce that Bitcoins are accepted here, not all financial transactions can be completed using them.
They say they also take "different eWallets," but they don't provide any further information. Only credit cards and wire transfers are available to players who wish to withdraw money in Canadian dollars.
In any event, you will have to wait 48 hours for the ongoing procedure to be finished, and an additional 4–7 business days for your money to arrive if you decide for a wire transfer as your method of withdrawal.
How often have you encountered a crisis that called for prompt assistance from the online casino support staff? Even if we hope the number is low, we still can't ignore the reality that customer service is one of the most crucial features of any online betting site.
Although we've encountered fantastic casinos with mediocre and rude customer service representatives, we can't claim that the opposite is often true in this particular instance. It's extremely horrible if it's bad.
Grand Rush Casino, however, still has a lot to learn about how to properly handle consumers. On the whole, it's not too horrible; it simply needs some enlargement and minor adjustments.
The absence of a FAQ section is the first thing we don't like about it. Many straightforward problems may be resolved in this way, especially for people who are still new to the world of online gaming.
The fact that after clicking "Support," you are sent to a different page with "email" displayed in the list of possibilities but no actual email address you can write to is another problem we have with Grand Rush Casino customer service.
However, we found that having a live chat platform meant that you could get in touch with their employees quickly and get all of your questions answered. If typing isn't really your thing, we have even better news for you!
There is a toll-free phone number you may call, and it is 1 800 83 44 97, which will please anyone who like speaking with a live person and hearing their voice.
The biggest problem we've discovered with Grand Rush Casino could be this component. Avoiding casinos without a licence is usually a good idea. Although some respectable iGaming portals mention this site as operating under a licence provided by the government of Curacao, we were unable to locate any claims or supporting documentation throughout our investigation for the study.
Another extremely troubling thing we discovered is that the website's "Responsible Gaming" link merely takes you to nowhere. Your browser's new tab opens, but nothing seems to be able to load.
Just telling you to go play somewhere else is enough for us to say that these two problems exist. We advise you to stay away from suspicious casinos like this one since they are often a negative sign. Better safe than sorry, I suppose.